Frequently Asked Questions

Company Information

What is FurniCQ?
FurniCQ is a furniture company specialising in quality pieces built with innovative design and comfort in mind. We guarantee durable, well-made furniture that makes everyday life easier and more comfortable for our customers.

Is it safe to order online from FurniCQ?
Yes. We take the privacy of our customers seriously, including sensitive details such as payment information, account details and personal data. Every order is manually verified to keep your information secure, and we never use it for anything other than fulfilling your order. For full details on how we protect your data, please see our Privacy Policy.

Does FurniCQ have any physical store locations?
Not at present. Our website serves as our showroom, giving customers the chance to browse and choose from our full range of furniture online.

Ordering

How does FurniCQ use my information?
We use the details you provide to process your order quickly and accurately. This also allows us to keep track of your order and improve your overall shopping experience. Your information is kept strictly between you and FurniCQ.

How do I track my order?
Head to My Orders and enter your tracking ID to check your order status. If you have any questions, our customer care team is available 24/7 to help.

Can I edit my order after placing it?
If you’ve made a mistake or need to change any items, get in touch with our customer care team straight away and they’ll help you make the necessary changes.